Q. I have an idea for a project. What is the process for getting a quote?

A. The first thing to do is send us an email, or use the form on our contact page, to tell us a little bit about the project you have in mind. You can be as detailed as you wish, but the idea is just to give me a general sense of the project, which allows me to know what questions to ask next. This is also a great great time to send me any pictures you have saved for inspiration. This helps me get to know your style and see what you see.

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At this point, I will review your information and contact you back to ask some further questions regarding the scope of your project and provide you with a rough estimate. This will usually be a range that accounts for different levels of building materials, with a low end and high end. The idea of this is just to make sure we are both in the same ballpark regarding the projects cost.

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If both parties agree with the rough estimate, we will further discuss the details of your specific project such as, materials used, finishes, trim, & hardware. Some projects, such as built ins, may require an in person visit to your home to take proper measurements. Once we determine these details, I will be able to provide you with a detailed, final quote for your specific project. ​

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Q. How do you take payment?

A. I will typically email you a digital invoice that allows you to pay with a credit/debit card. Personal checks, Venmo, or Cash are also acceptable.

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Q. When do I pay?

A. For the majority of projects, payments are split up into thirds. 1/3 payment is due upfront to cover material costs, 1/3 is due at an agreed upon midpoint, and the final 1/3 is due upon completion of the project.

For some smaller projects, we may only do 2 payments. 1/2 upfront with the other 1/2 due upon completion.

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Q. Where the heck is Croton, Ohio?

A. Croton, officially known as Hartford, is just Northeast of Columbus, OH in between Johnstown & Centerburg. When the US Post Office began serving Ohio, there was already another Hartford, so for postal reasons, we became Croton. Confusing right?

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Q. What is your service area?

A. We generally serve Franklin, Licking, Delaware, Knox, and Morrow counties. However, this is not a hard boundary. Generally speaking, if you are within an hour of Croton, OH I'll take on your project.